Service
FAQ
Do you have any questions about our products or services? We have collected and answered the most frequently asked questions from our customers in our FAQ section. Here you will find quick and easy answers and information on various topics.
Customer Service and Maintenance
From commissioning to regular maintenance - at novoflow GmbH you, the customer, are the focus of our service promise. Our first-class hand-held laser welding and cleaning machines are accompanied by equally first-class customer service. Let us convince you of our reliability and our commitment to your satisfaction.
Demonstrations
Our wide range of products combines advanced technologies and services designed to increase your productivity and improve your production processes. From demonstrations of our equipment, to flexible leasing options and our reliable customer service, we're always by your side to ensure you get the most out of your investment.
Laser Safety Officer
Safety is our top priority. As a responsible company, novoflow GmbH offers its customers access to experienced laser safety officers. These experts not only support you in selecting and installing the right safety devices, but also provide training to ensure the safe and effective use of our handheld laser technology and laser cleaning solutions. With us, you can be sure that you always meet the highest safety standards.
Renting and Leasing
Do you want a more efficient and faster laser cleaner or laser welder, but don't want to invest directly in one? Discover our flexible rental and leasing options.